Diamond Restoration | Fire Damage. Water Damage. Storm Damage. Mold Remediation.

Please Join Our Mailing List

Rapid Online Response Form

Online Response Form

Services

DRI Process

Resources

Welcome to the Diamond Restoration Online Response Center. So you may be best served, please enter as much information as possible about the property and damage. This information is submitted automatically and immediately to the Diamond Restoration 24-Hour Response Center.

Fields denoted by * are required.

Property Information

Property Owner First Name:*

Property Owner Last Name:*

Street Address of Property:*

City:*

State:*

Zip:*

Phone:*

Alternate Phone:

Phone numbers are important: So we may serve you immediately,
please be available at one of the telephone numbers above.

Insurance Company Information (if available)

Insurance Company:

Other Insurance Company:

Adjuster or Agent Name:

Adjuster or Agent Phone:

Extension

Adjuster or Agent Email:

A confirmation email will be sent to this email address when contractor assignment is complete.

Claim Number:

Policy Number:

Deductible: $

Damage Information
Type of Damage(check all that apply):
Water Damage
Wind Damage
Fire Damage
Building Reconstruction

Date Damage Occured: / /
Enter as MM/DD/YYYY

Briefly Describe the Damage and Possible Origin (if known):

Please click submit only once to avoid duplication of claims.

Contact with the homeowner within one hour from job assignment.
Physical presence on the job within 4 hours of assignment.
Full photographic documentation of the risk, damage, causation, and property
condition within 24 hours of assignment.
A detailed estimate within 24 hours of assignment.
Accurate and comprehensive activity notes entered into the Journal tracking all key conversations, agreements, understandings, and claims-related issues for easy access
by the handling adjuster and designated supervisor and manager – ongoing in real time
Diagram showing affected and non-affected areas – within 24 hours of assignment.
Work authorization – prior to commencing any work.
Certificate of satisfaction – Upon completion of job.
Clear and agreed invoices that reflect work that was discussed and cleared
with the adjuster.
Certification that the work was done properly, the building is dry, and repairs are completed according to all recognized standards.

Diamond Restoration, Inc. | 4 Lewis Circle | Wilmington, DE 19804 | 877.DIMOND1